Have you had spammers send out email that looks like it is coming from you? You have probably gotten spam that identified your email name and/or email address as the sender. Here are some helpful tips from Modwest, a domain hosting site used by some of our clients.

Disable "catch-all" email addresses: If Modwest handles your email and you receive spam sent to an email address at your domain that is not listed in your Modwest Onsite control panel, then you may have setup a "catch-all" email address. Disabling it will stop you from "catching-all" the spam sent to these nonexistent email addresses.

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It's your worst Excel nightmare: a damaged or corrupted workbook. This can happen for a variety of reasons -- and the good news is that there is a variety of ways to retrieve your damaged file.

If a file is corrupted, Excel should normally perform an automated recovery. However, if that doesn't work, there are a few other options you can try.

1. Recover or repair the file manually with Excel
The steps for manually recovering a workbook are quite simple.

1. Select "Open" from the File menu. In Excel 2007, click the Office button and select "Open".
2. Using the Look In control, locate and specify the corrupted workbook.
3. From the Open button's dropdown list, choose "Open and Repair".
4. If this is your first attempt to manually recover the workbook, click "Repair" in the dialogue box that appears.

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If I ask you right now whether or not you are in sales, chances are you would say, "No, I'm in accounts payable or customer service or marketing." You might even say, "I'm the CEO."

No matter what your job is, you are in sales. Every time you interact with a customer, you are selling your professional credibility, the company's products or services, and the company's image. So, even if you don't work in the sales department, read on.

When a customer has a bad experience in shipping, in accounting, in technical support or any other department in your company, you can bet that negative word-of-mouth will follow. That word of mouth reduces sales in the same way that customer testimonials increase referrals and sales. You are selling all the time, so it's important for you to recognize what your customers want from you.

Regardless of who your customers are, there are 5 key actions they want from you:

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It can be tempting to avoid new purchases when dealing with a tight budget or a need to cut costs. When it comes to your office's computer equipment, however, delaying a PC refresh can actually increase your operating expenses. Maintenance and support costs go up significantly over time, and productivity goes down.

Learn about the major costs associated with maintaining and supporting PCs and the six ways in which a PC refresh can benefit your business.

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